Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, password (hashed), and profile details when you create an account.
• Business information: business name, branding preferences, and settings you provide.
• Employee and recipient information: names, email addresses, phone numbers (if provided), and occasion dates (e.g., birthdays, work anniversaries) that you submit to send gifts or messages.
• Gift and message content: gift details, personal messages, and delivery preferences.
• Usage and technical data: log data, device information, IP address, and how you use our services.
• Cookies and similar technologies: we may use cookies and similar technologies for authentication, security, and to improve our services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Boss Gifts platform.
• Send gift notifications, greeting cards, and related messages via email and, where applicable, SMS.
• Process and fulfill gift deliveries and manage scheduling.
• Authenticate users and manage accounts.
• Respond to your requests and provide support.
• Send service-related and, with your consent, marketing communications.
• Comply with legal obligations and protect our rights.

3. Messaging (Email and SMS)

We use third-party providers (including Twilio for SMS) to send messages on behalf of your business. When you provide recipient phone numbers or email addresses, we use them to deliver gift notifications and related communications. Message and data rates may apply for SMS. Recipients can opt out of future messages by following the instructions in each message or by contacting us.

4. Sharing of Information

We may share your information with:

• Service providers: hosting (e.g., Vercel, Supabase), messaging (e.g., Twilio), email delivery, and analytics, under contracts that limit use to providing our services.
• Recipients: as needed to deliver gifts and messages (e.g., name, email, or phone number you provide).
• Legal and safety: when required by law or to protect rights, safety, or property.

We do not sell your personal information.

5. Data Security and Retention

We use reasonable technical and organizational measures to protect your information. We retain your data for as long as needed to provide our services, comply with law, and resolve disputes.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access and receive a copy of your personal information.
• Correct or update your information.
• Request deletion of your information.
• Opt out of marketing communications.
• Object to or restrict certain processing.

To exercise these rights or ask questions about our practices, contact us at the address below. SMS recipients can opt out by replying STOP to any message.

7. Children

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related questions or requests, contact Holiday Gift Experiences LLC:

Holiday Gift Experiences LLC
Email: privacy@getbossgifts.com